Shipping – Southern Charm Boutique

Shipping

At Southern Charm Boutique we are customer's satisfaction is important to us!! Need to reach us? We can be contacted by email at southerncharmboutiquetx@gmail.com with any questions you may have. Want to speak with someone? Please call 903-570‑3085 between 10:00 a.m-5:00 p.m. CST. Calls will be answered or returned during regular business days, 5 days a week.

We look forward to hearing from you!

At Southern Charm Boutique our goal is that you love and enjoy every item that you received! However, if an item needs to be returned or exchanged please refer to the following instructions.

DELIVERIES: Orders are shipped out daily. Most orders are shipped out within 48 hours. However if an item in your order is on back order the portion of your order that is ready will ship out immediately. The back order merchandise will follow. We do not hold merchandise until an order is complete. This will be noted on your packing slip. Please note pre-orders will be shipped out within 24 hours of receipt of merchandise.

RETURNS: Southern Charm Boutique accepts returns for merchandise that are postmarked 14 days from the original ship date. Please note that all merchandise must be returned in the original packaging with all tags attached. All items must be unworn, unwashed, odor free, no makeup stains, and tags attached.  Please feel free to contact us at southerncharmboutiquetx@gmail.com or call us at 903-570-3085. All regular price merchandise is eligible (with the exception of swimwear) for a store credit to your account.  Sale merchandise are All Sales Final.  Store credits are valid for six months from the date of issue.

Southern Charm Boutique will issue a return label via email that provides a tracking number. We are not responsible for packages lost in transit to us. It should be noted that Southern Charm Boutique is not responsible for fees associated with returns UNLESS it is our error.

EXCHANGES: If an item needs to be exchanged for any reason please contact Southern Charm Boutique directly to expedite the exchange at southerncharmboutiquetx@gmail.com.

TERMS AND CONDITIONS:

* Southern Charm Boutique reserves the right to refuse any return that does not meet the criteria set forth in the above stated return policy.

* When placing an order with Southern Charm Boutique you accept the stated terms and conditions.